Setting up a native Android display we shipped

Introduction

If you ordered a native Android digital signage display from us (a commercial Android-based screen with the operating system built in), we ship it with InfoBox Digital Signage pre-installed and pre-paired to your organization's account. From your side, only the WiFi step remains. This article covers the small differences from the InfoBox Basic flow.

Before you start

Have these ready:

• The display itself, mounted in its final position (or somewhere with mains power and good WiFi signal during setup).
• The remote control that came with the display.
• Your WiFi network name and password.

Step 1: Power on the display

Turn on the screen:

• Plug in the display and switch it on with its remote.
• The display boots into InfoBox Digital Signage automatically. The boot can take up to 30 seconds depending on the model.

Step 2: Connect to WiFi

Open the display's network settings:

• Press the display's Settings, Menu, or Home button on the included remote (the exact button varies by manufacturer).
• Find the Network or WiFi section.
• Pick your WiFi network from the list and enter the password.
• When connected, the display returns to InfoBox Digital Signage automatically.

Step 3: Verify the screen on the Platform

Confirm the screen is Online:

• Sign in to app.infoboxi.com.
• Open InfoBox screens from the side menu.
• The screen we provisioned for you should be Online within 1–2 minutes of WiFi connection.
• Click the screen if you'd like to rename it.

If the screen stays Offline

If InfoBox Digital Signage doesn't appear or the status doesn't change:

• Wait a full 2 minutes. First connections sometimes take longer than later ones.
• Power-cycle the display: unplug, wait 10 seconds, plug back in.
• Verify WiFi is genuinely connected (check the display's Settings → Network).
• If still stuck, contact kasper@infoboxi.com with the display model and your organization name.

What's next

Continue with:

• Adding slides to a screen
• WiFi setup (if you need to change the WiFi later)