Plans, licenses, and billing

Introduction

InfoBox is sold per-screen, billed annually. There are no monthly subscriptions. Hardware (the InfoBox Basic stick) is optional and one-time. This article covers how plans, licenses, and billing work, and where to manage them.

How the plan works

Pricing is volume-tiered:

• 1–9 screens: 9 €/kk/näyttö, billed annually.
• 10–50 screens: 7 €/kk/näyttö, billed annually.
• Hardware: InfoBox Basic stick at 59 €/kpl, one-time, optional. Only needed if your screen isn't already Android-compatible.
• InfoBox runs on any compatible Android device, so hardware is never required.

Where to see pricing

Prices live outside the Platform:

• English: infoboxi.com/pricing
• Finnish: infoboxi.com/fi/hinnasto
• The Order devices (FI: Tilaa laitteita) button in the Platform sidebar opens the marketing-site pricing page in a new tab.

Two billing channels

How customers pay:

• Manual invoicing for organizations that prefer e-invoicing or PDF invoices. Annual invoice at the start of the contract period. No customer portal; questions go through kasper@infoboxi.com.
• Chargebee for organizations that pay by credit card. Chargebee is our subscription manager. It's not visible inside the InfoBox Platform itself, but Chargebee provides its own customer portal where you can update card details, see invoice history, and add or remove screen licenses.

What's NOT visible inside the Platform

Set expectations:

• You don't see your monthly bill or invoice history inside InfoBox.
• There's no quota counter showing screens-used vs screens-allowed.
• There's no in-app upgrade flow. Adding screens means contacting us (invoice customers) or using the Chargebee portal (CC customers).
• There's no in-app churn / cancel button. Cancellations go through kasper@infoboxi.com.

Common questions

Quick answers:

• Can I switch from invoicing to credit card? Yes, contact us at kasper@infoboxi.com to migrate.
• Do I need hardware? No. InfoBox runs on any compatible Android device. The InfoBox Basic stick is only useful if your screens aren't already Android-compatible.
• Is there a monthly plan? No. Pricing is monthly-equivalent for clarity (9 €/kk/näyttö) but billing is annual.
• What happens if I add a screen mid-year? For invoice customers, we pro-rate. For credit-card customers, Chargebee pro-rates automatically.

Summary

InfoBox is per-screen, billed annually, hardware optional. Two billing channels: manual invoicing or Chargebee credit card. Plan and invoice details live outside the Platform.