Synchronized playback across screens
Make every screen show the same slide at the same moment, or stagger them so a message walks down a wall of screens. Clock-driven, no extra hardware.
Introduction
A playlist assigned to several screens normally runs on each screen's own timer, so the screens drift apart. Synchronized playback (FI: Synkronoitu toisto) makes them play in step, driven by the clock: every screen computes its position from the current time, so nothing needs to talk to anything else, and screens fall back into formation on their own after a reboot or power cut. You can also stagger the screens so that each one shows a different slide at the same moment.
What needs to be true
Sync has a few hard requirements, and the panel tells you when one isn't met:
- Each screen shows only this playlist. Sync needs the playlist to be the screen's whole rotation: assigned directly, or as the only slide on the screen, without a schedule on that slot. If a screen has other content, the panel lists it under "These screens have other content".
- Every video has a duration. All screens must agree on how long the loop is, so each video needs a set length. InfoBox reads it from the file automatically; only a video whose length can't be determined blocks, and the panel names it.
- The playlist is assigned to at least one screen.
- Device app version 1.0.35 or newer. Older devices are listed with "Update the app on: ...". They keep playing, just not in sync.
- Sync isn't tied to a plan or role: anyone who can edit the playlist can set it up.
Tip
The cleanest setup for a video wall: one playlist, assigned directly to each screen of the wall, nothing else on those screens.
The three modes
Open the playlist editor and click Synchronized playback in the toolbar. Pick one card:
- No sync (FI: Ei synkronointia): each screen runs on its own timer. The default.
- Same slide everywhere (FI: Sama sisältö kaikilla): all screens show the same slide at the same time. Right for video walls, a row of identical screens, or a campaign that should hit every screen at once.
- Stagger screens (FI: Porrasta näytöt): each screen starts at a different point in the loop, so the same slide never shows on two screens at once.
Stagger patterns and screen order
With Stagger screens selected, two more choices appear:
- Spread evenly (FI: Tasainen jako): the loop is divided by the number of screens and the screens are spaced equally around it, whatever the slide lengths.
- One slide apart (FI: Yksi kerrallaan): screen 2 shows what screen 1 showed one slide ago, screen 3 two slides ago, and so on. A message visibly walks down the wall, and handovers land on real slide boundaries even with mixed durations.
- Screen order (FI: Näyttöjen järjestys): drag the screens into their physical order. The first screen leads, the others follow.
Save, then publish
The selection is a draft until you publish:
- Click Save selection (FI: Tallenna valinta). The toast reads "Sync selection saved. Publish the playlist to apply it." and an Unpublished chip appears next to the panel title.
- Click Publish on the playlist. The Platform re-checks the requirements, applies the offsets to every screen, and resyncs them. All screens cut to the first slide together.
- The toolbar button then shows Synced or Staggered.
- Re-publishing an already synced playlist re-anchors the formation, so it doubles as a "resync now" button.
- If the check fails at publish time, the content is still published but the panel shows a red Sync not applied state with the reason (other content on a screen, or a video without a duration). Fix it and publish again.
Keeping screens in sync
Once running, the Platform protects the formation:
- Opening Add new slide on a synced screen shows an amber warning: adding content there takes the screen out of sync with the others, and the Platform refuses to add a slide to a screen locked to a live-synced playlist.
- Assigning a synced playlist to a screen that already has other content is refused: "A synchronized playlist can only be assigned to a screen that has no other content."
- Devices with a wrong clock still line up: each device learns the server time on every check-in and corrects for its own drift.
- After a reboot, power cut, or app update, a screen is back in formation within one slide.
Different slides at the same moment
Combine sync with the per-screen slide order to hand-pick what each screen shows:
- Click Slide order per screen at the bottom of the sync panel.
- Each screen gets a column; drag slides within a column. Slides on the same row play at the same time on synced screens.
- Every screen still plays the same set of slides, so the loops stay the same length and the screens stay in step.
- Full details: see Assigning playlists to screens.
Summary
Pick Same slide everywhere or Stagger screens, save, publish. Sync needs each screen to show only this playlist and every video to have a duration. Screens stay in step from the clock and recover on their own.
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